Privacy Policy

This Privacy Policy describes how Uppzy Software LLC collects, uses, shares, transfers, stores, and protects personal data.

It applies to visitors and users of Uppzy websites and products.

1. Controller Identity and Contact

Data controller: Uppzy Software LLC

Registered address: 169 Madison Ave STE 11534 Unit 334 New York, NY 10016

Support contact: service@uppzy.com

Privacy and legal contact: legal@uppzy.com

2. Categories of Data We Collect

We may process account data, contact details, usage metadata, technical logs, transaction records, and content you submit to the service.

• Identity and account data (name, email, account identifiers).
• Usage and device data (IP address, browser, events, diagnostics).
• Uploaded content and chat-related inputs/outputs.
• Billing and subscription metadata (excluding full payment card data).

3. Purposes and Legal Bases

We process personal data to provide, secure, improve, and support the service and to meet legal obligations.

Depending on your location, legal bases may include contract performance, legitimate interests, legal obligation, and consent where required.

For users in the EEA/UK, GDPR principles and rights apply. For users in Turkiye, KVKK principles and rights apply.

4. Sharing with Processors and Service Providers

We may share data with trusted processors for hosting, analytics, customer support, communication, fraud prevention, and payment operations under contractual safeguards.

5. International Transfers

Where data is transferred internationally, we apply appropriate safeguards such as contractual commitments and equivalent transfer mechanisms required by applicable law.

6. Data Retention

We retain personal data for as long as needed for the stated purposes, account lifecycle, security operations, dispute resolution, and legal requirements.

When retention is no longer required, data is deleted, anonymized, or securely isolated.

7. Data Subject Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, and objection, and you may withdraw consent where consent is the legal basis.

Requests can be submitted to legal@uppzy.com.

8. Security and Breach Response

We apply technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, and disclosure.

If a personal data breach occurs, we follow applicable notification requirements and response procedures.

9. Children's Privacy

Our services are not directed to children under 16. If we learn that personal data of a child has been provided in violation of applicable law, we will take steps to delete it.

10. Policy Updates

We may update this Privacy Policy from time to time. We will update the effective date and publish the revised policy on this page.