Yes. Our Free plan includes 100 message credits per month, 2 AI models, 5 documents with 15 MB of storage, and a web widget — no credit card required. It's a great way to try Uppzy before committing to a paid plan.

When your monthly message credits are exhausted, your AI agent will stop responding to new messages until the next billing cycle. You can upgrade your plan at any time to get more credits immediately. Unused credits do not roll over to the next month.

Different AI models consume different amounts of credits per message. For example, a basic model might use 1 credit per message, while an advanced model like GPT-5 Pro could use 3–5 credits. This allows you to balance quality and cost depending on your use case.

Absolutely. You can upgrade your plan at any time and the change takes effect immediately. Downgrades are scheduled for the end of your current billing cycle so you keep access to your current features until then.

Annual billing gives you a 20% discount compared to monthly pricing. You pay for the full year upfront and the discount is applied automatically. For example, Level 2 costs $45/mo monthly but only $36/mo when billed annually ($432/year).

Uppzy supports 23 AI models across four providers: OpenAI, Claude (Anthropic), Gemini (Google), and Grok. The Free plan includes 2 basic models. Level 1 unlocks 17 models, Level 2 gives access to 20 including advanced models, and Level 3 provides all 23 models including premium reasoning models like o1 and o3-pro.

All plans include a web widget you can embed on your website. Level 2 and Level 3 plans add WhatsApp Business and Slack integration, along with webhook support for custom workflows. API access is also available on Level 2 and above with up to 20 active API keys.

Yes. API access is available on Level 2 and Level 3 plans. You get tenant API keys with M2M (machine-to-machine) access, up to 20 active API keys, and the ability to rotate or revoke keys at any time. The rate limit is 5 requests per second across all plans.

You can train your AI agent by uploading documents (files, text, or Q&A pairs) through the dashboard. Each plan has different limits on the number of documents and total storage. Your agent uses these documents to provide accurate, context-aware responses to your users.

Yes. You can cancel your subscription at any time from your billing settings. When you cancel, you'll retain access to your paid features until the end of your current billing period. After that, your account will revert to the Free plan.