Frequently Asked Questions

What is Uppzy?

Uppzy is a monitoring platform that monitors your digital assets in real time. It monitors not only your websites but also HTTP/HTTPS traffic, open ports, domain continuity and spam/blacklist status. It makes sure that everything is under control.

How do I get started with Uppzy?

You can start monitoring your website or service by creating an account. After creating an account, you can add the URL or port/domain information you want to monitor. You can also use the API and integration options for advanced users.

What types of sites can Uppzy monitor?

Uppzy can monitor all HTTP and HTTPS based sites. It does not matter if it is a small blog or a high-traffic e-commerce platform. In addition, not only websites, but also IP addresses, ports and domain names can be monitored.

How often does Uppzy check?

By default, checks are performed every 5 minutes. However, the monitoring frequency can be increased or decreased according to your request. For example, monitoring intervals of 30 seconds are possible in critical services.

Why do I need an uptime monitoring service?

If you do not know immediately when your website or services are offline, you can face serious problems such as lost users, lost sales or damaged reputation. Uppzy prevents this, notifies you immediately and allows you to take quick action.

Do I need technical knowledge to use Uppzy?

No. Uppzy is simple and easy to use for everyone. Uppzy is designed in a simple and straightforward way so that everyone can use it. You only need to enter the URL or port/domain information you want to monitor. API and integration options are also available for advanced users.

What type of notifications does it (Email, Slack, etc.)

Uppzy sends you a push notification by email when it detects a problem with your site or service. You can also optionally receive notifications via Slack, Telegram, Google Chat, Microsoft Teams, Twilio SMS, Pushover, Pabbly or Webhook integrations.

Can I add multiple sites?

Yes, you can define multiple websites, ports, IP addresses or domains in your Uppzy account. The number of monitors you can monitor increases according to your plan.

Do I also receive notifications when my site slows down for a short time?

Yes. Uppzy can detect not only complete shutdowns, but also drastic increases in response times. You can also receive alerts for response times above certain thresholds.

What are the trace types (HTTP/S, Ping etc.)

Uppzy supports the following trace types:

• HTTP / HTTPS URL tracking
• Ping (ICMP) monitoring
• Port monitoring (TCP connection monitoring)
• Domain monitoring (whois time, SSL status, etc.)
• Blacklist control (for Email and IP)

Can I use Uppzy for free?

Yes. Uppzy offers a free plan with limited features. With this plan you can perform basic monitoring and test how the system works. For more features you can upgrade to paid plans.

What is the difference between paid plans?

Paid plans differ according to criteria such as the number of assets you can monitor, check frequency, notification types, historical log duration, API access and integration possibilities. Flexibility is provided in each plan according to your needs.

Are there monthly and annual payment options?

Yes, there are. Both monthly and annual payment options are available. You can take advantage of discounted prices in the annual payment option.

How can I cancel my membership?

You can cancel your membership with one click via the Uppzy panel. When you cancel, you will continue to benefit from the service for the remaining period; then automatic renewal will be stopped.

Can I start monitoring without logging in?

No. To use the monitoring and notification services offered by Uppzy, you need to create an account. Thus, custom configurations, historical logs and notification history are stored securely.

Is my data safe?

Yes. Uppzy applies the latest security protocols to protect user data. All data exchange takes place over SSL (HTTPS) and the system is constantly monitored for security vulnerabilities.

Does Uppzy share any personal data with third parties?

No, we do not. Uppzy never shares your personal data with third parties. According to the privacy policy, the data is only used for the purpose of providing and improving the service.

Is GDPR compliance ensured?

Yes. Uppzy is fully compliant with the European Union is General Data Protection Regulation (GDPR). You are in full control of your user data; you can download, delete or update your data if you wish.

Does Uppzy offer API?

Yes. Uppzy offers a powerful RESTful API that users can integrate into their own systems. This allows you to pull monitoring data programmatically, add new controls and automate notification management.

Is there Slack, Discord or Telegram integration?

Yes. Uppzy integrates with popular platforms such as Slack, Telegram, Google Chat, Microsoft Teams, Pushover. Discord support is currently among the development plans.

Can I create a status page?

Yes. With Uppzy, you can create a customisable status page that your customers or teammates can access. This page allows you to transparently show the working status of your systems.

Do you have webhook support?

Yes, we do. Uppzy can send event-based notifications to your own applications or third party systems with custom webhook support. Thus, you can take special actions with special triggers for interruptions.

Why am I receiving downtime notifications even though my site is up?

This can often be caused by a temporary response time increase, firewall blocking, or a temporary inability to respond to requests from the monitoring point. Uppzy uses multiple checking and verification systems to minimise such false positives. However, if you still encounter these situations, our support team will help you.

I am not receiving notifications, what should I do?

Firstly, make sure that your relevant notification channel (e.g. Slack, email, etc.) is correctly configured and active. If the problem persists, you can review the log of errors in the ‘Notification Log’ tab or contact the support team.

I changed the tracking URL, how do I update it?

You can easily update the URL by going to the details of the relevant service in the panel. If necessary, you can get the same result by deleting and re-adding the service. Uppzy instantly activates your changes.

How can I reach the support team?

You can reach the Uppzy support team via the live support module in the panel or via service@uppzy.com e-mail address. You will get a quick and effective response.

Does Uppzy have a community or forum?

There is currently no active community forum, but this feature is among the development plans. You can follow us on our social media accounts for updates and announcements.

What if I want to suggest a new feature?

We would love to hear your new ideas! You can send your suggestions via the ‘Send Feedback’ button on the dashboard or directly to service@uppzy.com. All suggestions are included in the evaluation process.